Returns & Exchanges
We want you to love your Mumu pieces, but if something isn't quite right, we accept returns on unworn items with tags attached within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return or exchange.
Start Your Return
Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Refund or Credit
Select whether you would like to receive a refund to your original payment method or an instant store credit to shop for something new right away.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging, ensuring all original tags remain attached.
Ship It Back
Drop off your package at the designated carrier location; once received at our warehouse, please allow 5-10 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing